Customer Case Study The focus of Süddeutsche Krankenversicherung (SDK) is the human being. As a mutual insurance association SDK is solely obliged to their members. Founded 1926 SDK today serves more than 640.000 policy holders with nearly 800 Mio. Euro premium volume. BUSINESS BACKGROUND Süddeutsche Krankenversicherung (SDK), located at Fellbach, is the health insurance specialist of the cooperative banks (Volksbanken Raiffeisenbanken) in the southern part of Germany. More than 640.000 policy holders count on SDK for health care. Nearly 800 employees provide competent assistance in indoor- and field-service. SDK uses a mainframe. The reasons are reliability, high availability and excellent performance. Operating system is z/VSE. CICS is used for the online systems and t

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