Case Study

Scottsdale Healthcare: ED Notification Provides Instant, Consistent Messaging

Scottsdale Healthcare: ED Notification Provides Instant, Consistent Messaging

Pages 4 Pages

Case Study - Scottsdale Healthcare Abstract When a patient visits a hospital’s Emergency Department for treatment, the primary care provider can sometimes feel as if he’s at the end of the line in a variation of the Telephone Game. With the patient, the ED doctor and the hospital staff responsible for sending messages about the visit, its outcome, and instructions for aftercare down the line, communication can slow or break down at cri

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