Schneider Electric SUCCESS STORY FOR UTILITIES CHALLENGE When Schneider Electric’s accounts payable (AP) department realized that centralizing invoice handling had the potential to improve productivity and save costs, they launched a project to investigate the possibilities. “We wanted to optimize the process, to pool resources,” said Jean Garcin, Manager of New Technologies. “We needed to implement a more efficient process than the manual one.” A shared service center, a more efficient process To enhance productivity and to offer a better service, the company started to think ‘Shared Service Center,’ explained Garcin, now manager of new technologies at the new shared service center within Schneider Electric’s accounts payable department. The company’s AP team then began to rese

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