Overview Schneider Electric is a global specialist in energy management and automation. It de- velops connected technologies and solutions to manage energy and process in ways that are safe, reliable, efficient and sustainable. Its 160,000 employees generate over $27 billion in annual revenues. Challenge T o run its global operations efficiently , Schneider Electric relies on a wide portfolio of software products supporting its field personnel. Many of these tools are custom-built and hosted on engineering software platforms which are sup- ported throughout three time zones and need to be available 24/7. Every single software product has a different licencing model and method, all of which need to be captured and tracked to ensure service continuity. In the early 2000s, Sch

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