USE CASE Scanning Forms and Fighting Fraud By using Adlib, this large city municipal office streamlined form scanning and OCR, dynamically added metadata for precision searches, and built decision-making and verification into their process, resulting in cost savings in the millions of dollars. THE CHALLENGE A large city municipal office responsible for dispersing welfare payments to city residents needed to develop an efficient system for government staff members who handle claims and forms. The goal was to reduce fraudulent claims and duplicate claims, which was costing the city $20M per year. They were faced with a number of complex challenges. This government organization needed to: • Check for duplicate welfare claims in different offices • Search welfare forms in an effec

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