With over 76,000 employees worldwide, Alcatel-Lucent provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video appli- cations to their customers or employees. Early 2008, Alcatel-Lucent Trade International AG in Basel was faced with a challenge. It needed to digitize over 15,000 documents and make them accessible electronically for users in Switzerlan

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