Case Study
Sanmar Uses the Cireson Portal to Support Employees and Customers
Sanmar Uses the Cireson Portal to Support Employees and Customers UNITED STATES MANUFACTURING SERVICE MANAGEMENT SOLUTION 130 BRIDGETRACK The combination of Service Manager and Cireson’s Self-Service Portal enabled SanMar’s IT team to consolidate their databases to resolve user requests faster and more effi ciently. Single Database for All User Requests Comprehensive Reporting Capabilities Timely and Effective Customer Support The reporting capabilities in the Self-Service Portal provide the IT team with a clear picture of their activities, to facilitate future planning and pinpoint areas that need their attention. Cireson’s team offers comprehensive customer support to ens