Challenge: Detail-Oriented Provider Needed Better Perspective on Data When you are responsible for transporting and tracking more than €500-million worth of freight shipments annually, staying on top of details is a must. As a multi-modal transport operator in 24 countries across five continents, Samskip not only needs to process shipments and transfers among its diverse land, rail, sea, and air resources quickly, but also to store resulting transaction data for ready reference. According to Haukur Kristinsson, an IT manager at Samskip’s data center in Reykjavik, Iceland, the company initially experimented with open-source tools for monitoring server operations that provided only limited insight—statistics at 5-minute intervals and a raw interface of plots showing 5-, 10-, and

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