Case Study
Same-Day Parts Deliveries To Automotive Service Centers
Customer Challenge DHL Supply Chain Solution Customer Benefits Automotive • 100% service level • Decrease in end-customer return visits and amount of inventory held at service centers • Increased parts sales • Support for replicating the innovative aftermarket logistics model across key geographies • Collaborative warehousing at an existing site that had spare storage and labor capacity • Reconfigured warehouse to fit automotive operatio