Case Study

Sage 300 ERP Becomes the Right Ticket for Telaid

Sage 300 ERP Becomes the Right Ticket for Telaid

Pages 2 Pages

Challenge Prevent time and revenue loss due to duplicate dispatching of 24/7 technician service and support for more than 35,000 customer locations nationwide. Solution Customized integration of Sage CRM with Sage 300 ERP to keep service groups informed about who is servicing which customer at any given moment. Results Dispatch duplications eliminated with more overall efficient handling of trouble tickets. Customer Telaid Industries, In

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