Case Study
Safety & Liability claims
In 2004, the expression “double-double” (in reference to a coffee served with 2 creams and 2 sugar) made history and was added to the Canadian Oxford Dictionary. Talk about becoming pop culture! Safety & Liability claims of attention, much less sought after; each year, Tim Hortons restaurants become the target of scams and fake liability claims filed as a result of alleged slip-and-fall accidents. “Over the years, we have had some incidents, where the plaintiff was arguing that they fell at our locations and claiming that this was partly as a result of our negligence,” explains Jack Thornton, co-owner of 4 Tim Horton restaurants, the largest quick service restaurant chains in Canada. In Canada, the responsibility for such injuries will often lie with the occupier or