Case Study

Rushmoor Borough Council – Increasing customer satisfaction with UPRNs

Rushmoor Borough Council – Increasing customer satisfaction with UPRNs

Pages 2 Pages

The Unique Property Reference Number (UPRN) has been used by Rushmoor Borough Council to make savings and reduce costs throughout their departments. First widely used within the council in 2005, the UPRN has now evolved to be part of most council functions. This has included creating the ‘In my area’ tool on the website, designed to increase customer satisfaction and improve local information and all built on data using the UPRN. The u

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