Achieved results ACCESSIBLE TO ALL EMPLOYEES HIGHLY USED LEARNING RESOURCE AT ROYAL MAIL STRONG CUL TURE OF INFORMAL/ SELF-DIRECTED LEARNING OF ALL LEARNERS USE getabstract ON THEIR MOBILE DEVICE SEAMLESS SSO INTEGRATION AND MUL TIPLE ACCESS POINTS Customer Success Story Royal Mail INDUSTRY: Post services INDUSTRY: Post servicesBusiness Challenge Royal Mail is the United Kingdom’s leading mail delivery company. It delivers to millions of addresses across the UK and employs over 159,000 people. Its European parcel business maintains one of the largest, ground-based parcel delivery networks in Europe. While e-substitution has led to a steady decline in conventional letter volumes, the company has benefited from a growth in parcel volume powered by e-commerce. Royal Mail faces th

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