RESULT Tivoli’s capability and capacity to manage, deliver and record grounds maintenance tasks across a national estate is demonstrated through the Royal Mail contract. Success factors included: • Gaining a complete understanding and analysis of each individual site allowing services to be delivered in an efficient and cost effective manner; resulting in reduced travel time, fuel consumption and carbon emissions. • Exploiting the digital infrastructure to enable an efficient, cost effective and robust Tasking Cycle from deployment, via risk assessments to the ‘closing off’ of each site as completed. • Continuously assessing each site to deliver service improvements via Tivoli’s team leaders, supervisors and managers. • Establishing local relationships at each site to ensu

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