CASE STUDY The Customer The Royal Academy of Music is an institution of world renown, training nearly 850 students from over 50 countries in over 20 musical disciplines. It is Britain’s oldest conservatoire, founded in 1822, and is currently housed in three historic buildings in the heart of London. The Challenge Across five public performance venues, the Academy’s Recording Department generates high quality multi- camera videos of orchestral and chamber events throughout the year, destined for use on its website, YouTube, and live-streaming sites. In addition, the Recording Department provides a service for students to record academic submissions, scholarship applications, competition entries, and other AV projects during term time. The Academy recently embarked on a long-term

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