Case Study

Route Optimization Is the Cornerstone Of The City Of Durham Solid Waste Department’s Efficiencies

Route Optimization Is the Cornerstone Of The City Of Durham Solid Waste Department’s Efficiencies

THE CHALLENGES Faced with budgetary pressures and aggressive performance goals, the City of Durham, North Carolina’s Solid Waste Department (SWD) was experiencing several operational and departmental issues: • The residential waste collection program was losing money and being threatened with the elimination of positions • The previously outsourced recycling program was being brought in-house to better manage resources, budget, and custo

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