12 CASE STUDY 09 We had only 3 months to transport our rotor to the Triveni Turbines workshop in Bangalore, work on repairs, transport the rotor back and commission the turbine successfully. The fact that the Triveni REFURB team was able to succeed in this very difficult task is testimony to the customer focus and professionalism, not to mention very high levels of competency. I will admit that there were times when I doubted whether we could pull this effort off, but we did succeed and I am especially pleased because this validated our decision to award the contract to Triveni REFURB . CUSTOMER SPEAK The customer is part of a large Sugar group in Southern Africa. The problem started with a close down in power generation due to break down of their 30 MW turbine at their unit.

Join for free to read