Rockford Orthopedics—a 67-provider orthopedic practice located in Rockford, Illinois—needed to switch clearinghouses. “We were unhappy with our old system and felt there were opportunities for improvement in eligibility verification and the integration with our current practice management system—eClinicalWorks,” says Cathy Matthews, EMR Implementation Lead for Rockford Orthopedics. “We are a growing practice, and we wanted a system that would support our growth and improve efficiency while working easily with eClinicalWorks.” Getting the right technology Once Rockford Orthopedics decided they needed to make a change, the organization conducted extensive research and consulted with eClinicalWorks to identify the right clearinghouse vendor—ultimately selecting Navicure, now k

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