Case Study
Robert Wood Johnson University HospitalTurns to Allegiance to Improve its Press Ganey/HCAHPS Satisfaction Scores and Reduce Employee Turnover
Robert Wood Johnson University HospitalTurns to Allegiance to Improve its Press Ganey/HCAHPS Satisfaction Scores and Reduce Employee Turnover
WWW.ALLEGIANCE.COM Customers for Life ™ Robert Wood Johnson University Hospital Case Study OVERVIEW Robert Wood Johnson University Hospital Hamilton (RWJ Hamilton) is an award-winning medical center that provides state-of-the-art care for more than 200,000 patients annually. The hospital has more than 600 affiliated physicians and surgeons in more than 30 medical specialties. RWJ Hamilton delivers excellent service for which it has receiv