The Business of Trust As the custodians of large sums of money and other valuable financial assets, banks have always been an attractive target for criminals. The proliferation of online banking and mobile access has further increased the potential vulnerabilities of financial services institutions. Jed Lumain, chief technology officer of RCBC, commented, “Security is extremely important to RCBC. We are entrusted with highly valuable and sensitive personal information of our clients. We are in the business of trust and we cannot make a single mistake. Over the years, we have put a lot of effort in earning and upholding the trust with have with our clients.” He continued, “It wasn’t that long ago when cyber security was not a major consideration for an executive team. At RCBC we

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