Overview RingCentral is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second con- secutive year. Challenge RingCentral is an IP voice telephony pro- vider established in the late 1990s. Most of the company’s business is done in the North American market, with an active expansion to the European market currently underway. One of its competitive advantages is full-fledged telephony functionality for customers without access to the wired telephone network who w

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