Case Study

RF-SMART & Pacejet’s Built for NetSuite solutions helped Chicago Music Exchange save $68k+ annually

RF-SMART & Pacejet’s Built for NetSuite solutions helped Chicago Music Exchange save $68k+ annually

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RF-SMART & Pacejet’s Built for NetSuite solutions helped Chicago Music Exchange save $68k+ annually 63% reduction in employee onboarding time 82.5% reduction in mis-ships from 2018- 2019 Celebrating 30 years of proudly serving musicians, collectors, and friends, Chicago Music Exchange runs one of the larg- est e-commerce and storefront music gear shops in the Midwest. With a line around the block every morning before the store opens, Chicago Music Exchange is known for its museum-like storefront and first-class customer service expe - rience. Whether you come for your first guitar or join the Chicago Drum Exchange, Chicago Music Exchange strives to provide excellence in equipment and expert service that helps musicians deliver their own unique sound. DEDICATED TO A FINE-TUNED

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