Case Study

Revenue Cycle Optimization: Investing in People and Tech

Revenue Cycle Optimization: Investing in People and Tech

Huron Consulting Group helped a large nonprofit health system optimize its revenue cycle by implementing a combination of quick-hit cash-driving solutions and sustainable process improvements. They redefined team roles, integrated workflows, and enhanced care access, leading to smoother handoffs and an improved patient financial experience. Huron also developed efficient metrics reporting and leadership training programs to promote accountability and sustain high performance. These efforts resulted in over $80 million in increased annual cash flow and a more efficient, standardized revenue cycle operation aligned with the organization’s growth.

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