Case Study
Retaining the Right Employees Results in Higher Customer Satisfaction Ratings
Earnhardt Auto Centers based in Arizona sells more vehicles per dealership than any other in the country. Tex Earnhardt started his first Ford dealership in Chandler, Arizona in September of 1951. From its humble beginnings selling a few Fords a month, Earnhardt Auto Centers has grown to ten dealerships generating over one billion dollars in annual retail sales, selling over 27,000 cars in 2003, and employing over 2000 people. T Th he e C Ch ha