1 In 1988, Batteries Plus opened its first retail store in Green Bay, Wisconsin. At the time, the company was responding to a relatively new market need—specialty batteries for a growing assortment of electric and electronic devices used by consumers and businesses. The company expanded rapidly almost from day one, embracing franchising in 1992 to accelerate its geographic reach. Today, Batteries Plus Bulbs’ 740 physical stores and its e-commerce site offer access to more than 60,000 types of batteries, lightbulbs, and accessories—and the expertise to help customers choose the right product. Since 2014, the brick-and-mortar locations have also offered smartphone and tablet repair services. Vice President and CIO Michael Lehman is a two-decade veteran of the company, having arrived

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