The Company’s web sales and overall presence could not compete with larger online competitors, and it desperately needed to drive customer interaction and differentiate itself in the digital space. Watson technology improves interaction, drives satisfaction, and gains insight Chatbot service sets the business apart in an intensely competitive space Learn more about customer buying patterns to upsell and cross-sell related products Competitiveness Through Cognitive This solution was implemented at an American home décor chain. Its web sales and overall presence could not compete with larger online competitors, and it desperately needed to drive customer interaction and differentiate itself in the digital space. The Company wanted to experiment with new online customer int

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