State of Arizona Full Creative Resilient PLC Innowave Resilient PLC COMPANY Resilient PLC INDUSTRY Telecommunications CHALLENGE Replace legacy billing system with robust real-time rating system Provide a completely customized user portal Implement within very short timeframe SOLUTION jBilling RESULTS A billing system delivering accurate, high-volume call detail record processing A very flexible charge model that can be adapted in an agile manner as new needs arise A commercial billing system tailored—without compromise—to Resilient’s needs Resilient Deploys jBilling for Real-time Call Rating in Only Two Months Resilient PLC is a pioneering provider of smart voice services to the largest and most challenging clients in the UK. Their customers—including banks and emergency services—rely

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