Case Study

Resco Field Service 2.0 helps Dräger’s field technicians service life-saving equipment

Resco Field Service 2.0 helps Dräger’s field technicians service life-saving equipment

Pages 5 Pages

Resco Field Service 2.0 for Dynamics 365 helped Dräger’s field technicians accelerate service documentation and data synchronization, boosting operational efficiency. This mobile solution enhanced employee productivity and improved customer satisfaction by enabling faster, accurate reporting on life-saving medical and safety equipment maintenance. Serving over 14,500 employees globally, Resco supported Dräger in maintaining high service standards across 190 countries, ensuring timely support and reliable protection in critical healthcare and safety environments worldwide.

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