Replace three legacy claims systems and four legacy rating, billing, and policy systems; convert all claims data for new platform
Replace three legacy claims systems and four legacy rating, billing, and policy systems; convert all claims data for new platform
1 Pages1 © 2018 DUCK CREEK TECHNOLOGIES. ALL RIGHTS RESERVED. CONFIDENTIAL AND PROPRIETARY INFORMATION. CHALLENGES OUTCOMES GOALS • Simultaneous replacement of all core systems while maintaining and growing business • Creating change management process to handle implementation of large-scale project • Consolidating and converting data from multiple legacy systems while new data continued to flow in through active channels • All core systems implemented and running in live production environment in 17 months • Automated rating algorithms reduced time to book coverage by 50% • Two legacy content management systems consolidated to one (OnBase by Hyland) • Improved business operations cycle times and system usability; better data access due to elimination of silos The rating engine was some
