Case Study
Reliable and robust communications on the menu for Carroll Cuisine.
Reliable and robust communications on the menu for Carroll Cuisine. Challenges Awarded Ireland’s ‘Fastest Growing Brand’ 2015 and Ireland’s ‘Most Improved Brand’ 2016 in the Checkout National FMCG Awards, Ireland’s #1 Ham Brand (Kantar World Panel, Jan 2017) and a market leader in ready meals, Carroll Cuisine is a household name in Ireland. The company was founded in 1979 and like many businesses, Carroll Cuisine relied on technology installed by several different providers in stages over many years. Some of the hardware, such as its old PABX phone system, was over a decade old. Though originally fit for purpose, these systems were showing their age in the face of company growth. Communications are essential to Carroll Cuisine. The company has long-standing relationships