Release Management is Not a “One Size Fits All” Solution WHITE PAPER Enterprises supporting critical software releases understand the importance of setting up a strong release management function. Without this function software releases present both unmanageable risks and complexity. While several software tools have been developed to address these risks many attempts to do so from the perspective of IT Service Management (ITSM) using procedures detailed in the IT Infrastructure Library (ITIL). By forcing organizations into ITSM-focused approaches these tools create a rigid, unrealistic approach to release management which ultimately increases risk as teams are forced to work around release management systems that don’t accurately model the reality of evolving approaches to sof

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