Case Study

Relationship & Experience Measurement Programme for a Global Software Technology Firm

Relationship & Experience Measurement Programme for a Global Software Technology Firm

Harris Interactive Relationship Score Measuring and benchmarking strength of current and future relationship health CURRENT Relationship Position FUTURE Sustainability of Relationship Tracking customer loyalty and advocacy, identifying what is most important to customers, and creating actionable recommendations to improve relationships Coverage: Over 500 interviews Online and telephone Inclusion of top accounts Client sample Four busines

Join for free to read