The combined effect of elements working together can often produce a better result than the total effect of each element working separately. Or, to put it more succinctly, “The whole is often greater than the sum of its parts.” This is certainly true for the Southwest Regional Communi- cations Center (SWRCC) in DeSoto, Texas. The center serves as the consolidated PSAP and dispatch center for the three cites of DeSo0to, Cedar Hill and Dun- c

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