Case Study Modernizing the core banking infrastructure Hypo Group Alpe Adria AG (HGAA) runs a network of six banks across southeastern Europe, including Slovenia, Croatia, Bosnia- Herzegovina, Serbia, and Montenegro. With approximately 250 branches and €8 billion in total assets, HGAA today serves more than 1.2 million customers. For years, HGAA ran an in-house IT service organization, Zajednicki Informacioni Sistem (ZIS), which was responsible for running core banking services and associated business applications. However, the cost of retaining ZIS was becoming too great, so HGAA decided to sell off ZIS and outsource its core banking operations. Amid many contenders, HPE stepped up with a winning bid and absorbed ZIS into a banking center of excellence based in Belgrade,

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