www.squire-technologies.co.uk Customised solutions for a future proof network A national cable operator with a rich triple-play offer enjoyed a hard-won reputation for investment in new services. It had achieved consistent differentiation by bringing new services to its customers and adding diversity to its portfolio to meet their needs. The Challenge Residential telephony services were provided by enabling connectivity from analogue or legacy devices via an Analogue Telephone Adaptor (ATA), which connected via cable modem to a softswitch. However, all residential phone services it provided were routed via an arrangement with a third-party softswitch solution. This left the operator dependent on the third party for feature enhancement. While service innovation was critical, it cam

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