Case Study Reducing Debit Card Fraud Losses. First National Bank in Olney was seeing a dramatic upturn in debit card fraud. Their detection software was not up to the challenge. Then they turned to Verafin. The situation. Things needed to change. The fraud detection and BSA compliance team at First National Bank in Olney were dissatisfied with their software. At the top of the list of annoyances was an overload of suspicious activity alerts. Customer activity that fell outside of the software’s programmed “rules” caused a flood of false alerts that required two to three hours everyday to simply look through. This frustration was inflamed by a growing debit card fraud problem. The bank was experiencing losses and the fraud detection software was very limited in the scope of transa

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