www.lexipol.com 844-312-9500 THE CHALLENGE Chief Ken Truver made policy a priority from his first days at the CSPD. After retiring from another agency, he became CSPD chief in 2009. With his new position came the task of updating the department’s policies. “At that time, the department’s policy manual was not digital, it was a 4-inch binder of legacy policy content, some of it dating back decades,” Chief Truver says. “I brought some fresh ideas for policy and procedure from my previous agency, so I started updating some of the antiquated policies through General Orders.” Although he focused on the most important policies, such as those relating to officer safety and liability risk, Chief Truver was unable to make much progress. “I was trying to write new policy and upda

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