dimensiondata.com Summary In order to better deliver their life-saving services, the Western Cape EMS needed to refresh their technology platform and transform the way they delivered services. This empowered them to improve both response times and ensure high-quality patient services. Servicing 6 million people over 130,000 km 2 EMS is able to communicate with ambulances and track them in real-time, ensuring a rapid response to emergencies. With a hosted command and control solution, EMS has been able to improve dispatch response times, reduce mobilisation times and cut journey times. This has helped them get help to patients in time, and improve the time taken getting patients to hospitals. Vision Most of us understand the principle of the ‘golden hour’ in healthcare. Those

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