CData ArcESB provides critical integration software to allow residents to directly submit maintenance requests for County employees to quickly triage and resolve. O range County, California is one of the most populous in the United States, boasting about 3 million residents, 18,000 employees, and nearly two dozen agencies supporting their needs. Orange County Information Technology Agency (OCIT) is one of those agencies, providing IT solutions across departments for communications, network and Internet access, data center services, application development, and more. CData ArcESB enables OCIT to integrate IT systems and allow transparent, real-time communication between Orange County residents and Public Works employees. The Challenge: Critical System Integration for Public

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