CUSTOMER STORY 1 INDUSTRY Financial and insurance services NUMBER OF EMPLOYEES 30,000+ KEY CHALLENGES • The company’s business model relied on home-based service representatives • Bandwidth and network access in employees’ homes could be unpredictable, making it difficult to serve customers • COVID-19 caused even more employees to work-at-home, making existing problems more widespread BUSINESS RESULTS • With VMware SD-WAN, quality scores for voice and video skyrocketed • Before COVID-19, the company quickly deployed 5,000 work-at-home sites in 32 days • In March 2020 VMware and the company delivered and deployed 8,830 new VMware SD-WAN Edges within 10 business days, keeping a new cohort of work-at-home employees productive and connected Ready to Serve the Community Using SD-WAN With a wor

Join for free to read