Case Study

RCMP Surrey Detachment

RCMP Surrey Detachment

The Challenge Surrey detachment was using an outdated version of CARM software with limited capability. The software was not able to provide the detachment with the required information. A review was conducted to determine the best possible solution. The review determined that the updated version of CARM was capable of providing the information required and allowed for other capabilities to be explored. “We checked more than a dozen other programs being used in North America and found CARM to be more user friendly, more cost effective and much more financially accountable for our needs.” Explained Staff Sergeant Frank Martino. The Solution "After seeing the system (CARM, Computer Aided Resource Management) demonstrated we could really see where it would help us do our job

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