Finding Hospital and Ambulatory Success with Diver ® Platform’s Healthcare Framework Case Study: RANDOLPH HOSPITALRandolph Hospital, based in central North Carolina, is a nationally recognized facility for the quality care it provides to patients. The hospital has been named a top performer by the Joint Commission on four quality measures: heart attack, heart failure, pneumonia, and surgical care. Randolph Hospital began using Dimensional Insight ® ’s Diver Platform (Diver) in 2009 as a way to give its senior leadership executive dashboards so they could see the information they needed to make decisions and to do their jobs efficiently. While Diver was more intuitive and interactive than what Randolph had been using previously, the organization felt it could further up its game

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