Raising the Bar for Healthcare Remote Support “I see Bomgar as more than a remote support solution. It supports so many things, from security to training to our ability as an IT team to collaborate.“ THE DIRECTOR OF IT CUSTOMER SUPPORT NEIL CORNWELL, DIRECTOR OF SERVICE SUPPORT Bomgar’s customer is a business in the healthcare industry with approximately 3,000 employees in the United States and Canada and 150 office locations. The organization uses Bomgar regularly to support users and access systems in the company’s various office locations. The demographics of the company’s workforce runs the gamut from millennials, who in general are very computer savvy, to older employees who often have little experience with computers and other electronic devices. Many of these employees ar

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