Lean Management Thinking Programme Railcare Case Study Lean Team John Burns Gavin McGowan Lesley Guy Ming Cole John McGunnigle John Gilmour Lean Implementation Project The Ad-Hoc Commercial Process • Unplanned sales. • Additional sales from Current Contracts. • Spot Buying. “Our on-going Lean initiatives have created a culture where the workforce is telling the management team how to improve productivity. This is imperative for a m

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