Developing a More Durable Kiosk In the high traffic environment of wireless retail stores, automated bill payment kiosks fabricated of powder-coated sheet metal incurred scratches, dents, scuffs, and stains from pens, markers and spilled drinks. "As a result, wireless companies were incurring high costs to replace damaged kiosks or repair them in the field," says Tom Zaken, director of national program development at Creative Kiosk, Norcross, GA.

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