Case Study
RACSA Saves $642,000 Annually by Connecting Information with Informatica
SUCCESS STORY “Informatica real-time data integration is driving effi ciencies—the annual saving of $642,000 is exceptional and will help RACSA sustain its leadership in the competitive Costa Rican telecommunications market.” — Manuel Pereira, project engineer, RACSA Consider the RACSA Dilemma Overwhelmed. That one word best sums up the situation facing RACSA’s call center agents. This leading Costa Rican telecommunications company was relyin