Case Study
Rackspace Improves on Traditional Incident Response with New Proactive Approach
CASE STUDY Rackspace Rackspace Improves on Traditional Incident Response with New Proactive Approach For most companies, incident response (IR) costs and timeframes are on an upward spiral. Network-borne attacks are increasingly pervasive, sophisticated, and successful. The question is no longer how to prevent breaches, but how to minimize the time it takes to detect and remediate a breach and get full visibility into what’s happening on the network. Rackspace, the #1 managed cloud company, found an answer in Symantec Security Analytics. With Symantec, Rackspace was able to move from reactive IR to proactive hunting of incidents – and in the process cut IR timeframes and costs significantly while improving customer service. Going proactive: A growing priority Rackspace helps busines