About Rabobank Rabobank is a global leader in food and ag­ riculture financing and socially responsible banking. Headquartered in the Netherlands, the bank serves more than ten million clients worldwide and operates across 40 countries. It deploys nearly 20,000 physical and vir tu al servers—7,000 of which are located in the Netherlands, where the Information Com mu­ ni cation and T echnology (ICT) team lives. For 13 years, the ICT team has been using Micro Focus Operations Orchestration (OO) to orchestrate end­to ­ end IT processes across Rabobank’s heterogeneous systems. Automation in the Early Days In the beginning, the team set out to automate IT operations with just three engineers. “With OO, the possibilities were endless,” said Marcel Wortel, automation specialist at Ra

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