www.siamogroup.com enquiries@siamogroup.com Quick change in contract requirements Case Study The Challenge A key retailer and wholesaler went into administration. This aected Siamo’s client, a music, video and games retailer, as the company’s subsidiary business was their main supplier of goods to other stores. The client approached Siamo and asked if, in terms of headcount, this extra volume could be handled if brought in house. The retailer would apply strict KPI penalties if the client accepted the work and did not meet the targets. Siamo were made aware of this, ensuring a sensible response. Siamo agreed to handle the extra volume on behalf of the client. The client accepted the contract with the retailer, based on Siamo’s work and assurances. Siamo engaged the National Impleme

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