1 Quest for improvement brings savings to London Borough of Hounslow. Case study London Borough of Hounslow Hounslow is a London borough to the west of the capital, on the fringes of Heathrow Airport. With more than 94,000 households and a budget of £182m it is London’s tenth largest borough by area. Liberata has been helping Hounslow to collect revenues and manage benefit services since 2005. London Borough of Hounslow 2 Need High call volum

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